Terms of Service

Terms of Service — www.customstamp.com.au

Last updated: 01 March 2024

These Terms of Service (“Terms”) apply to your access to and use of the website www.customstamp.com.au (“the Site”), provided by Antonina Korchemkina (ABN 18 587 595 490; Business Name: Crafty Me) (“we”, “us”, “our”). By accessing or purchasing from our Site, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting or making a purchase, you accept these Terms—comprising this document and any linked policies like Returns, Privacy, and Shipping. If you do not agree, do not use the Site or services. We may update these Terms at any time by posting changes here, and your continued use constitutes acceptance.

2. Eligibility

You must be at least 18 years old or have parental/guardian consent to use the Site.

3. Use Restrictions

You agree not to misuse the Site, including:

  • Using the services unlawfully (e.g., infringing copyright, transmitting malware).
  • Scraping, crawling, or harvesting data.
  • Violating applicable laws.

Violation of these rules may result in immediate termination of your access.

4. Modifications & Availability

We may modify or discontinue services or products at any time without notice. Prices are subject to change without notice. We are not liable for any resulting disruptions or price changes.

5. Orders & Product Information

  • Products, especially custom and personalised stamps, may be limited in availability.
  • We strive for accurate descriptions and imagery but cannot guarantee that they are error-free or that your monitor displays them perfectly.
  • We may limit or cancel orders at our discretion—for example, due to suspected fraud or order quantities.
  • If an order is changed or cancelled, we may contact you and reserve the right to refuse service to anyone.

6. Pricing & Billing

  • You agree to provide accurate billing and account info.
  • We may limit orders per person, household, account, or payment method.

7. Third-Party Tools & Links

  • We may offer third-party tools or links (“as is”) without control or endorsement. We assume no liability for your interactions with such tools or sites.

8. User Contributions

  • If you submit comments, suggestions, or content, you grant us a royalty-free, perpetual licence to use, copy, modify, or distribute them. You retain responsibility for ensuring they don’t infringe on third-party rights.

9. Accuracy & Errors

Our Site may contain inaccuracies or omissions—ranging from pricing to product details. We reserve the right to correct them or cancel orders accordingly.

10. Warranty Disclaimer & Liability Limit

  • Services and products are provided “as is” and “as available” without warranty (e.g., merchantability or fitness for purpose). You acknowledge that custom stamp results may vary depending on materials, usage, and design complexity.
  • We make no guarantee that the Site will be uninterrupted, secure, or error-free.
  • To the maximum extent allowed by law, we are not liable for direct, indirect, incidental, consequential, or special damages arising from site use or products—even if advised of possibility.
  •  To the maximum extent permitted by law, we exclude all liability for any loss or damage (including consequential or indirect loss) arising from use of our Site, services, or products.
  • Where liability cannot be excluded under the ACL, our liability is limited (at our option) to:
  • replacement of the product,
  • supply of equivalent product,
  • repair of the product, or
  • refund of the purchase price.

11. Indemnification

  • You agree to indemnify and hold harmless Antonina Korchemkina (ABN 18 587 595 490; Business Name: Crafty Me), her employees, and agents for any claim or demand arising from:

    • Your violation of these Terms.
    • Your infringement of third-party rights.

12. Severability

If any provision of these Terms is found unenforceable, it will be severed without affecting the remaining Terms.

13. Termination

These Terms remain effective until terminated by either you or us. We may terminate or suspend access at our discretion—particularly if we suspect violations. Your obligations and liabilities prior to termination remain.

14. Entire Agreement

These Terms, along with linked policies, constitute the entire agreement governing your use of the Site and supersede prior agreements. Ambiguities won’t be interpreted against the drafter.

15. Governing Law

These Terms are governed by Australian law, and any disputes will be resolved in the courts of Queensland, Australia.

16. Contact Information

Questions about these Terms should be sent to orders@customstamp.com.au.